Alloy Software Enhances Its ITSM Offering

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up-to-date: Mar three, 2020 twenty:00 EST


​​​​​​Alloy Software today announced a sequence of new capabilities for its Alloy Navigator and Alloy Discovery items. These enhancements deepen the company’s determination to meeting the needs of organizations with dispersed IT infrastructures that assistance a remote workforce.   

With the introduction of its new Offsite Inventory capability, Alloy Navigator customers will be able to conduct the hardware and software audits of remote Windows-based computers and field laptops, even when they are disconnected from the company’s community.  

“Many businesses currently experience an significantly remote workforce unfold out across several areas, often with no long term connection to the company’s community,” explained Ivan Samoylov, CTO of Alloy Software. “With the substantial stage of detail on hardware configurations and mounted software package, Offsite Inventory is heading to ensure an accurate and timely account of offsite computers much wanted in today’s IT world”.  

In addition to its new Offsite Audit performance, Alloy Software introduced its Single Click Workflow Actions, which enables IT staff, company’s administrators, and outside customers to interact with Alloy Navigator and submit their service study ratings, vote on alter requests, or provide quick opinions with a single simply click on hyperlinks included in qualified email notifications. One of the major aims of this new capability is to streamline and enhance collaboration between staff members and the IT and eliminate hurdles that may well hold off or avert them from providing their enter. 

About Alloy Navigator  

Alloy Navigator is an all-inclusive IT Service and Asset Administration option that helps customers to maximize the effectiveness of their IT functions and lessen costs. It handles all main IT disciplines ranging from Service Desk, Asset and Software Asset Administration to main ITIL-driven procedures. Alloy Navigator is geared toward modest, medium and business companies that try to obtain the highest degrees of efficiency and consumer fulfillment. 

About Alloy Discovery 
Alloy Discovery is a in depth community discovery and inventory platform that enables customers to conduct IT auditing functions and automate mission-important IT procedures. 

About Alloy Software  

Recognized in 2002, Alloy Software is a main company of Service Desk and Asset Administration solutions that help businesses of all measurements automate IT functions and keep solutions working. Today, nonetheless less than original administration, Alloy Software has been named one of the speediest-rising non-public providers in North America and has been given a lot of accolades from market publications for their solutions and solutions. Alloy Software serves providers throughout the world, such as money, health care, larger education and learning, technologies, public sector, retail, production and much more. 

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Supply: Alloy Software, Inc.