Bombardier Announces New Service Center Appointment in Dallas

Bombardier Aviation introduced today the the latest appointment of Marc Rivest as Common Manager of its award-successful Support Centre in Dallas.

A committed member of the Bombardier Aviation Shopper Experience workforce for extra than two a long time, Marc has honed his management working experience by keeping a number of operational roles in Canada, the United States and abroad, creating him preferably suited to direct Bombardier’s planet-course Support Centre in Dallas.

“I am really pleased to have Marc foremost our Dallas Support Centre workforce and performing to strengthen the performance and good quality control of this important shopper support facility,” explained Jean-Christophe Gallagher, Vice President and Common Manager, Shopper Experience, Bombardier Aviation. “Marc is keenly targeted on his objectives of minimizing plane turnaround time and raising total shopper fulfillment, and I know he will do the job tirelessly to present the most effective support working experience for our prospects.”

Marc has held a selection of crucial shopper-struggling with roles within Bombardier, including that of Shopper Account Manager at the Laurent Beaudoin Completion Centre in Montreal Manager, Preowned Aircraft Routine maintenance in Dallas and most lately, Manager, Area Support for Western North The united states and Latin The united states. He also holds a degree in Aircraft Routine maintenance, commencing his aviation occupation as an plane mechanic, giving him a one of a kind viewpoint in knowledge the important desires of Bombardier prospects.

The Dallas Support Centre is between the 9 planet-course support services in the Bombardier Aviation assist network, undertaking professional upkeep and modifications on extra than 1,700 Learjet, Challenger and World wide plane in the past ten a long time.

In 2020 by yourself, the facility has remained hectic all through the COVID-19 pandemic, undertaking 5 (5) significant inspections and 5 (5) crucial modifications, including two Ads-B updates and a Challenger 604 Professional Line Fusion installation, between a lot of others.

This crucial strategic appointment builds on Bombardier’s ongoing motivation to offering prospects with the most effective support working experience in the business aviation business. Bombardier’s throughout the world assist network, including support facilities, Cell Reaction Teams (MRT), and Shopper Reaction Centre present prospects with successful, adaptable and artistic aftermarket remedies to preserve their plane ready and readily available. 

With significant Support Centre expansion jobs in Singapore, London and Florida, ongoing enhancements to its product offerings, MRT groups, components services and extra, the Bombardier Shopper Experience workforce carries on to present the assist working experience prospects desire and are entitled to.

About Bombardier

With practically 60,000 staff across two business segments, Bombardier is a global chief in the transportation business, developing impressive and activity-modifying planes and trains. Our merchandise and services present planet-course transportation activities that set new benchmarks in passenger convenience, vitality performance, dependability and basic safety.

Headquartered in Montreal, Canada, Bombardier has production and engineering web-sites in in excess of twenty five countries across the segments of Aviation and Transportation. Bombardier shares are traded on the Toronto Stock Trade (BBD). In the fiscal calendar year ended Dec. 31, 2019, Bombardier posted revenues of $fifteen.eight billion. Information and information and facts at or follow us on Twitter @Bombardier.

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