Bombardier Continues Global Customer Service Expansion, Sets Stage for OEM Service in Europe

  • Bombardier placing the phase to create a wholly-owned support centre in Berlin adhering to agreement with Lufthansa Technik AG and ExecuJet Aviation Group AG
  • Vital strategic shift for Bombardier to expand customer aid community as firm focuses exclusively on business aviation
  • OEM-skilled group in Berlin facility will supply buyers with Bombardier’s comprehensive suite of environment-class aftermarket MRO skills and capabilities
  • Bombardier carries on to invest in an intensive all over the world growth of its customer solutions community in Europe, Asia and North The united states

Bombardier these days introduced that the firm has entered into share obtain agreements with every single of Lufthansa Technik AG and ExecuJet Aviation Group AG to get all of the issued and excellent shares of Lufthansa Bombardier Aviation Products and services (LBAS) that it does not own. This transaction enables Bombardier to more extend its all over the world customer aid footprint by setting up a wholly-owned support centre in Berlin. The transactions are matter to customary closing conditions with closings predicted to arise right before the end of the year.

“Bombardier has had a strong presence in Germany for numerous a long time, and we are happy that these important transactions will carry on to expand our presence in Europe as we operate in the direction of setting up a wholly-owned Bombardier support centre in Berlin,” mentioned Jean-Christophe Gallagher, Vice President and Standard Manager, Customer Practical experience, Bombardier Aviation. “This investment decision is critical to the growth of our support footprint in Europe and about the environment, and as the support centre is set to develop into a wholly-owned Bombardier support centre, our buyers will advantage from even extra strengths and skills offered by the OEM.”

Strategically located at Berlin-Schönefeld airport, the support centre has been providing exceptional MRO solutions to Bombardier business plane buyers since 1997. With extra than a hundred and sixty,000 sq. ft. (15,000 sq. metres) of support capability and 240 highly-expert workers on internet site, the support centre provides buyers with the highest-degree servicing and aid for Bombardier’s escalating fleet of Learjet, Challenger and World wide business jets based in Europe, Russia, Africa and the Middle East.

The support centre has gained a number of awards for its technological excellence and customer pleasure, thanks largely to an skilled and committed workforce. Amongst its numerous milestones, it was named the very best Approved Services Facility in Europe several occasions and was the to start with in Europe to perform servicing on Bombardier’s flagship World wide 7500 plane. The point out-of-the-art support centre not long ago modernized and transformed its shop flooring to increase efficiencies and streamline procedures, providing buyers with an unsurpassed support working experience.

“With this path, we carry on to establish new causes for buyers to convey their jets to this locale – and seek out new methods for buyers to advantage from the highest good quality requirements exhibited by the committed, expert groups on internet site,” included Gallagher. “As Bombardier charts a new system with its jet buyers at the heart of our routines, we will carry on to search for methods to actively expand the support footprint and improve our support regular for our buyers.”

These announcements replicate the most recent infrastructure investments aimed at enhancing Bombardier’s all over the world customer support community. Latest announcements consist of the building of a new, point out-of-the-art support centre at Miami-Opa Locka Executive Airport the ongoing growth of the Biggin Hill support centre in London the major growth of our Singapore support centre at the Seletar Aerospace Park new Line Maintenance Stations (LMS) at strategic destinations in the U.S, Europe and new products and solutions for buyers, like the subsequent ways in Bombardier’s digital transformation.

About Bombardier

With virtually sixty,000 workers across two business segments, Bombardier is a world wide chief in the transportation sector, building revolutionary and game-changing planes and trains. Our products and solutions supply environment-class transportation experiences that set new requirements in passenger comfort, power efficiency, dependability and safety.

Headquartered in Montréal, Canada, Bombardier has generation and engineering internet sites in above twenty five international locations across the segments of Aviation and Transportation. Bombardier shares are traded on the Toronto Stock Exchange (BBD). In the fiscal year ended December 31, 2019, Bombardier posted revenues of $15.8 billion. News and info are obtainable at bombardier.com or comply with us on Twitter @Bombardier.

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