IRCTC, also known as the Indian Railways Catering and Tourism Corporation is the agency that is responsible for maintaining the railways in India. It has been set up by the Ministry of Railways in the country. The IRCTC offers a wide of services to the customers. The agency basically operates through the means of private-public collaborations.
Railways are the main mode of transport in the country and also play a significant role to boost tourism. The establishment of IRCTC is seen as a positive step to simplify the overall operations of the Indian railways. On an average the Indian Railways carries along 13 million passengers daily. The main objective of IRCTC is to improve passenger satisfaction through better hospitality, catering services, and travel and tourism services.
Online Reservations: This is one of the premier services of IRCTC. Passengers can go to the IRCTC website and book tickets for Indian Railways online. The ticket booking process is extremely simple and can be completed within few minutes. Varied payment options are provided for the convenience of passengers.
Travel packages. IRCTC offers a range of packaged holiday and travel packages for tourists. Explore the length and breadth of India by embarking on all-inclusive tours and travel packages by IRCTC. Visit popular tourist destinations across the country and get a feel of the scenic beauty and charm and also the rich history, culture and heritage of India.
Luxury train tours: If you wish to travel to various parts of India in a royal style full of luxury, then embark on luxury train tours offered by IRCTC. The luxury train tours are popular among the luxury tours in the country and offer you utmost satisfaction and comfort. A number of packaged tours are available in various luxury trains like the Deccan Odyssey, Golden Chariot, and Heritage on Wheels and Palace on Wheels. Embark on tours in these trains and have an experience of a lifetime!
Catering Services: IRCTC offers catering services in Indian railways. The food that is served in the trains are prepared and packaged by IRCTC. In addition, there are food plazas and dining outlets run by the agency in major stations across the country. The rates are quite affordable and service is available 24x 7.
In addition to these, some other services offered by IRCTC are customer care operations, maintaining time table and real time train tracking facilities for passengers and so on.