SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive response to the unpredictable situations evolving from the world distribute of COVID-19 and in an abundance of caution, Princess Cruises announced that it will voluntarily pause world functions of its 18 cruise ships for two months (60 days), impacting voyages departing March twelve to Might 10.
“Princess Cruises is a world trip firm that serves more than 50,000 company daily from 70 countries as part of our diverse business, and it is greatly recognized that we have been managing the implications of COVID-19 on two continents,” claimed Jan Swartz, president of Princess Cruises. “By getting this bold action of voluntarily pausing the functions of our ships, it is our intention to reassure our faithful company, staff members and world stakeholders of our motivation to the health, basic safety and nicely-getting of all who sail with us, as nicely as people who do business with us, and the countries and communities we take a look at close to the environment,” added Swartz.
These at present onboard a cruise that will stop in the next five days will go on to sail as anticipated through the stop of the itinerary so that onward journey arrangements are not disrupted. Recent voyages that are underway and prolong beyond March 17 will be finished at the most handy spot for company, factoring in operational requirements. Princess will do everything possible to return every visitor property with the biggest amount of money of treatment achievable. During this time, our operations and medical teams across the fleet will stay vigilant in their treatment and support for company and crew onboard.
For those who are impacted by this business decision, Princess is offering guests the chance to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to take this offer, the company will add an additional generous future cruise credit benefit which can be used to the cruise fare or onboard fees. In addition, Princess will honor this offer for those guests who experienced manufactured last payment and cancelled their booking on or after February four, 2020. The future cruise credit can be utilized on any voyage departing through Might one, 2022.
Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they play in the cruise line’s business and success.
If the future cruise credit option does not work for some company, they will be capable to complete an electronic type on Princess.com to request a dollars refund. Princess asks company not to phone the Reservation Call Center due to the possibility of high phone volumes and the opportunity of long on-hold wait times due to this unprecedented motion. Guests and their journey advisors will be despatched communications on how to manage cancellations and sought after compensation. Information and instructions for requesting a refund are available online at Princess.com
In a video posted on YouTube, Jan Swartz shares that “while this is a tough business decision, we firmly imagine it is the proper one and is in alignment with our firm’s main values. Rest certain the prolonged-serving and focused gurus at our firm will make greatest use of this time to prepare Princess Cruises’ fleet of cruise ships for a prosperous return to procedure to serve our company by offering an fantastic trip practical experience.”
Loyal company, workforce, journey advisor partners and business companions close to the environment have requested what they can do assist Princess Cruises and its more than 35,000 staff members in these difficult occasions. The solution is simple – e book a cruise with Princess and carry your spouse and children and good friends together. The company offers over a hundred and eighty itineraries to popular and exotic destinations around the globe.
Princess Cruises plans to be back again in operation beginning with cruises departing May 11, 2020.
About Princess Cruises
A single of the greatest-recognized names in cruising, Princess Cruises is the swiftest rising intercontinental quality cruise line and tour firm running a fleet of 18 modern cruise ships, carrying two million company every calendar year to 380 locations close to the globe, which includes the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and Globe Cruises. A staff of qualified desired destination professionals have curated a hundred and seventy itineraries, ranging in duration from 3 to 111 days and Princess Cruises is continuously recognized as “Best Cruise Line for Itineraries.”
In 2017 Princess Cruises, with parent firm Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the trip industry’s most superior wearable system, furnished totally free to every visitor sailing on a MedallionClass ship. The award-successful innovation offers the swiftest way to a inconvenience-totally free, personalized trip offering company more time to do the issues they really like most. MedallionClass Vacations will be activated on five ships by the stop of 2019. An activation program will go on across the world fleet in 2020 and further than.
Princess Cruises proceeds its multi-calendar year, “Arrive Back New Promise” – a $450 million-dollar solution innovation and cruise ship renovation marketing campaign that will go on to enrich the line’s onboard visitor practical experience. These enhancements outcome in more times of awe, life span reminiscences and significant stories for company to share from their cruise trip. The solution innovations involve partnerships with award-successful Chef Curtis Stone participating amusement encouraged displays with Broadway-legend Stephen Schwartz immersive things to do for the full spouse and children from Discovery and Animal World that involve exceptional shore excursions to onboard things to do the final rest at sea with the award-successful Princess Luxury Bed and more.
Two new Royal-class ships are at present under design – Enchanted Princess, scheduled for supply in June 2020, adopted by Discovery Princess in November 2021. Princess previously announced that two new (LNG) ships which will be the premier ships in the Princess fleet, accommodating somewhere around four,300 company are prepared for supply in 2023 and 2025. Princess now has four ships arriving above the upcoming five a long time involving 2020 and 2025. The firm is element of Carnival Corporation & plc (NYSE/LSE: CCL NYSE:CUK).
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Resource Princess Cruises
Brian O’Connor, Negin Kamali, +one (661) 753-1530, [email protected]