SIA welcomed first passengers with tickets booked using NDC technology

SOME passengers on Singapore Airlines (SIA) international flights arriving into Changi Airport early last month flew on the provider with tickets booked employing IATA’s New Distribution Capability (NDC) technologies.

The transaction was finished by means of Star Cruise Travel Products and services, one particular of Travelport’s associate companies for the implementation of NDC capability. It made the ticket bookings by means of Smartpoint, the technological innovation company’s company desktop solution. 

Travelport said this is its “next move in its ongoing guidance for SIA KrisConnect programme”.

SIA introduced the KrisConnect programme in late 2018 as an initiative to make details and functionalities on its electronic platforms more conveniently accessible to associates. Considering the fact that then Travelport has been doing the job with the provider to deepen its NDC collaboration and to improve how NDC information is integrated into the agent workflow. 

Commenting on the enhancement Kyle Moore, head of purchaser method at Travelport, explained it as “an significant milestone for our field and our partnership with Singapore Airlines as they get the job done to leverage IATA’s New Distribution Capacity.”

Bryan Koh, SIA divisional vice president e-commerce and distribution, explained that by leveraging technological know-how the airline and its associates could fulfill the “evolving expectations” of its clients that involve accessing facts and need for bigger personalisation in journey.

“The KrisConnect Programme and the engineering upon which it sits is important to conference all those expectations, and SIA is delighted to be top the change in Asia. This milestone achievement with Travelport is vital in ensuring the programme’s achievement.” 

Organizations connecting to KrisConnect by way of Travelport have obtain to customised choices that are tailored to traveller requires and choices.

Travelport explained that as section of its programme of ongoing advancements to the NDC reserving course of action brokers making use of this operation can deal with NDC ticket exchanges. With the addition of this crucial servicing aspect the enterprise will continue the rollout of its NDC functionality to businesses signed up to KrisConnext. 

Travelport was the first GDS to make a dwell NDC booking in October 2018, and is previously related to a range of airlines’ NDC information. 

Showcased graphic credit rating: Singapore Airways