timetoreply and ActiveCampaign partner to bring together email automation and real-time analytics

timetoreply’s email analytics allow shopper-going through and sales teams to orchestrate superior, quicker consumer encounters.

Press Release

up to date: Jun 9, 2021 16:00 EDT

timetoreply, the leading service provider of e mail analytics, has partnered with ActiveCampaign, the chief in client encounter automation (CXA), to present essential insights and serious-time alerts on e-mail reply instances, so that enterprises can better supply swift, responsive customer assistance.

With the timetoreply ActiveCampaign integration, consumers of both of those platforms will be equipped to look at true-time electronic mail analytics and reply-time data against just about every ActiveCampaign make contact with from straight within ActiveCampaign’s dashboard. These varieties of insights enable to shut the loop on outbound e mail strategies and client or profits team responsiveness.

Likewise, the integration implies that consumers of timetoreply and ActiveCampaign can sync consumer contacts from ActiveCampaign to timetoreply to create unique experiences (for instance a report on how very well a revenue group is responding to qualified prospects from outbound email campaigns from ActiveCampaign) and true-time e-mail alerts for that established of clients (for case in point deliver an inform if there has been no reply from the buyer support crew to Best “100 Clients” call team following two hours).

This integration expands the skill for end users of the two tools to provide the type of swift, responsive assist prospects not only assume but are entitled to.

“We know that when it will come to keeping clients content and giving excellent customer knowledge, speed is critical,” claims Howard Moodycliffe, CEO of timetoreply. “Each ActiveCampaign and timetoreply’s eyesight is to permit enterprises to give fantastic purchaser ordeals, and it really is excellent to be ready to convey jointly the strengths of both of our equipment to ahead that mission.”

Moodycliffe added that by combining true-time info produced by distinctive groups with the sophisticated automation and segmentation abilities furnished by the ActiveCampaign system, consumers will be ready to phase, personalize and automate multi-channel e mail strategies.

“It really is great to operate with a spouse who understands the wants of shoppers, and who shares the exact same vision for proving a wholistic gross sales to guidance knowledge,” says Mike Haarala, Companion Supervisor for ActiveCampaign. “We are really energized to showcase this partnership to our customers and operate together with timetoreply to bring business email analytics that eventually boosts purchaser-centric service. Collectively we can proceed to make a beneficial impression on the lives of our buyers and long run prospects.”

To discover far more about how to use the timetoreply ActiveCampaign integration, check out timetoreply.com.

About timetoreply

timetoreply is the marketplace leader in business email analytics for income and consumer teams. Our goods be certain profits qualified prospects get responded to quickly and that they do not get skipped, and that our customers’ teams build responsive and successful relationships with their individual customers. timetoreply’s items function with any electronic mail client, are swift to deploy, and demand no training or transform to workflow.

About ActiveCampaign

ActiveCampaign’s class-defining Purchaser Encounter Automation System aids over 120,000 corporations in 170 countries meaningfully have interaction with their buyers. The platform provides firms of all measurements obtain to hundreds of pre-constructed automations that mix email marketing, marketing automation, CRM, and machine mastering for highly effective segmentation and personalization throughout social, e mail, messaging, chat, and textual content. Over 70% of ActiveCampaign’s buyers use its 300-plus integrations, including Shopify, Square, Facebook, Eventbrite, and Salesforce. ActiveCampaign scores higher in consumer gratification than any other resolution in both of those Marketing Automation and CRM All-In-One particular on G2.com. Pricing starts at just $9/thirty day period. Start off a totally free trial at ActiveCampaign.com.

Supply: timetoreply

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